Frequently Asked Questions.
1.1.How can I register an account?

In order to register an account, you need to click on the Register button and then follow the prompts of the system

2. Can I collaborate without creating a Personal account?

All cooperation options provided by our company imply mandatory registration.

3.Why can’t I sign up without my identity?

Providing specific information that contains personal information is necessary to personalize each account.

4. Is there a demo account?

We offer you to use a demo account with the balance of $10 000 virtual money in order to be able to evaluate the benefits of the trading platform.

5. How can I fund my trading account?

You can fund your account by credit cards (VISA/MasterCard), Bank wire transfer, Bitcoin, Ethereum, USDT, Neteller, Skrill, Perfect Money.

6. Does Dioption withhold a tax from payouts?

Dioption doesn't withhold any taxes. However, as a customer, it is your responsibility to follow the taxes requirements in your jurisdiction.

7.What is a minimum deposit amount?

The minimum deposit amount is $10.

8. What is the minimum withdrawal amount?

Minimum withdrawal amount is $50.

9. How much time does it take to withdraw funds?

Withdrawal requests are processed in 48h working.

10. Do I need any documents to withdraw funds?

Company ask you to send KYC documents, depending on the withdraw type. All the information will be sent to your e-mail.

11. How can I close my account?

In case you wish to stop using your account, please contact our Clients support department via email [email protected]